GOOGLE SPREADSHEET
1. I bought the spreadsheet, will I get an access to Facebook support group?
Yes and no. Access to our Facebook group is only given to those who purchase our TCE Budget Spreadsheet.
Please scan the QR code on the first page of the spreadsheet. Do not forget to fill in the password. Our admin will reject your Facebook request if you don't fill in the password.
For any other purchases, you will not be eligible to join the support group.
2. What's the content inside TCE Budget Spreadsheet?
You can refer to this video for in depth explanation regarding our Budget Spreadsheet https://www.youtube.com/watch?v=RtpQKQ5fTgg
3. I bought the TCE Budget Spreadsheet, can I exchange the payday option?
All sales are strictly final and no exchange will be given. With that, we advise that you double-check all the items before placing an order.
4. Do you provide tutorial on how to use the spreadsheet?
Yes, you can refer to these YouTube videos for tutorial. Click here
TCE Budget Spreadsheet: https://youtube.com/playlist?list=PLebPRvCWwkGOmGZ24lNQg5eLtow5gTOrJ&si=9XWXcv70B12FfqVT
TCE Gym Savings Spreadsheet: https://youtube.com/playlist?list=PLebPRvCWwkGOaZ2I8GjecHJlOczBXBCCo&si=T6Qu9OhKQrIUpdxN
5. Why can't I edit the spreadsheet?
Open link in Google Spreadsheet - make a copy - once copy has been made, you should be able to edit the file - you can rename your personal copy if you want to.
Please note that you will not be given access to be an editor because it will overwrite the original file and those with viewing access to this file will be able to see your filled details if we allow you to be an editor.
You’re only given access as a viewer. Please make a copy of the spreadsheet to be able to use and edit the spreadsheet.
6. Which devices are compatible with your spreadsheet?
Any device is supported as long as you log into your Google Sheet account. If you do not have any Google account, you can sign up. It's totally free!
▸ Any Apple device (iPad, iPhone, & Mac books)
▸ Any Android device (tablet, computer, etc.)
▸ Any Microsoft device (surface, tablet, computer, etc.)
7. Can I use your spreadsheet in EXCEL?
No. Our spreadsheet only works with Google Sheet, NO EXCEL.
8. I mistakenly bought the spreadsheet, can I get a refund or exchange it with other products?
No. Due to the nature of digital files, once purchased you will receive a link to download that is permanent and therefore no exchange, refunds or cancellations can be offered. All sales are strictly final. With that, we advise that you double-check all the items before placing an order.
9. I bought the spreadsheet but I don't know how to use it, can I get a refund?
No refund can be offered for this. Kindly buy the spreadsheet only if you are familiar with using Google Sheet. Otherwise, you can always watch our YouTube videos for tutorials.
DIGITAL PLANNER
1. I bought the digital planner, will I get an access to Facebook support group?
Yes. Please scan the QR code on the 2nd page of the planner. Do not forget to fill in the password, our admin will reject your Facebook request if you don't fill the password.
2. Does digital version has the same content as physical planner?
Yes. Our digital planner has the same content as physical Real Rich Planner.
3. Do you provide tutorial on how to use the digital planner?
No. We don't provide tutorial on how to use the note-taking apps. Kindly buy the digital version only if you are familiar with using digital hyperlinks planner. However, you can refer to these YouTube videos for tutorial. Click here https://beacons.ai/thecashflowedit/digital
4. Why can't I edit the digital planner?
Our digital planner is interactive with clickable hyperlinks. Therefore you need an app (Goodnotes, Notability, XODO, Noteshelf etc.) to be able to use it.
5. Which devices are compatible with your digital planner?
▸ Any Apple device (iPad, iPhone, & Mac books)
▸ Any Android device (tablet, computer, etc.)
▸ Any Microsoft device (surface, tablet, computer, etc.)
6. Which note-taking apps are compatible with your digital planner?
▸ Notability app (available on any IOS device)
▸ Noteshelf (available on IOS and Android)
▸ Xodo app (available universally on IOS, Android, and Microsoft)
▸ Goodnotes app (available on any IOS device, paid apps)
▸ Not compatible with OneNote
7. If I buy the digital planner, will I get a physical copy too?
No. This is a digital planner. No physical item will be shipped. If you need a physical copy, please make a separate purchase.
8. I mistakenly bought the digital planner, can I get a refund or exchange it with a physical planner?
No. Due to the nature of digital files, once purchased you will receive an instant PDF to download that is permanent and therefore no exchange, refunds or cancellations can be offered. All sales are strictly final. With that, we advise that you double-check all the items before placing an order.
9. I bought the digital planner but I don't know how to use it, can I get a refund?
No refund can be offered for digital planner. Kindly buy the digital version only if you are familiar with using digital hyperlinks planner.